How to Set Boundaries With Clients

Wedding Vendors - 10/9/2022

Have you ever had a challenging client? Being a wedding vendor can have its ups and downs when it comes to dealing with difficult clients. In an ideal world, we would love to have easy clients but unfortunately, that isn't the case. I will give you some tips on how to manage these complicated types of clients and set boundaries.

3 Ways to Set Expectations With Your Client:

Always refer to the contract: As a wedding vendor, you are very busy because the wedding season never stops. It is important to set realistic expectations and boundaries with your clients that should be outlined in your contract. The client should never be confused because you will have a clear plan in place in the contract that includes deadlines and the scope of the agreement. If your client is being difficult and urging information from you you should always refer back to the contract and say policies and plans are in place.

Don't Respond Outside of Office Hours: Your free time is just as important and valuable so refrain from responding to work emails outside of your office hours. I know difficult clients will reach out to you at odd hours at night or on days you don't work but just let all clients know that you don't answer outside of office hours. Also, you will get back to them as soon as you get back in the office.

Be Willing to Walk Away: If you already have presented the terms of the agreement in the contract and they are being extremely problematic. If the client isn't a great fit for you, it is okay to part ties with them save your reputation then not deliver to their extreme expectations.

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